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IMPORTANT NOTICE
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Personal Accident
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Death certificate
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Medical Report
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Medical Benefits and Services
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Original Medical Bills/Certificates
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24 hours Worldwide Travel Assistance Service provided by AMERICAN INTERNATIONAL ASSISTANCE SERVICE (AIAS)
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Cancellation, Postponement and Curtailment
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Travel Cancellation and Travel Postponement:
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Death Certificate/Doctor's letter
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Invoice from travel agency and statement showing amount refunded
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Invoice showing cancellation charges/administration charge for postponement
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Proof of relationship to Insured
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Travel Curtailment:
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Additional ticket purchase
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Letter from agency showing breakdown of trip not utilized
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Proof of relationship to Insured
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Losses and Delay
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Damage Baggage:
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Property Irregularity Report
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Receipts/Photographs of damaged baggage
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Baggage Delay:
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Property Irregularity Report
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Air Ticket and acknowledgment receipt on baggage received
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Baggage Loss:
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Property Irregularity Report/Police Report/Hotel Management Report
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Receipts of items lost/proof of purchase
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Flight Delay:
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Delay report from airline
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Air Ticket and Boarding Pass
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Personal Money:
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Police Report/Hotel management Report
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Loss of Travel Document:
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Police Report
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Receipts of replacement Passport
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Hotel bills incurred for replacement of document
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Transportation bills
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Administration charges for obtaining replacement air ticket
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Police Report/Hotel management Report
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Pet Care:
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Delayed report from airline
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Written confirmation from the kennel/cattery or pet hotel adivising the
original pick-up date and the actual pick-up date
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Personal Liability
Do not admit liability or make any offer, promise or payment without our prior
consent. Submit all correspondence/documents from third parties for our
handling
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